Know the instant something changes. Never lose a booking in the noise.
Queue Zero watches your GDS activity in real time and automatically sorts every PNR into the right line of business — so host agencies running leisure, corporate, and groups desks side by side can operate at scale without anything slipping through. Everything downstream — commission statements, advisor payouts, month-end close — gets cleaner because the booking data feeding it already is.
Connect your PCCs
Point Queue Zero at the pseudo city codes your agency already books through — no rip-and-replace of your GDS setup.
It watches every PNR
Ticketing, reissues, refunds, and voids raise a real-time alert the moment they happen — not at end-of-day reconciliation.
Bookings sort themselves
Every PNR is tagged and routed to its line of business automatically, so leisure, corporate, and groups desks each see only their own queue.
The moments that cost host agencies real money
Between the booking and the payout, there’s a stretch of the lifecycle most software never looks at. That’s exactly where Queue Zero lives.
The ticket that quietly expires
A client cancels a trip in March. The e-ticket credit sits untouched, and its value evaporates at expiry — unless someone is watching. Queue Zero flags it at cancellation and counts down to the day it dies.
See how it works →The MCO nobody can place
A tour segment billed as an MCO surfaces at month-end as an orphan line no one remembers. Queue Zero recognizes it at issuance and links it to its package, travelers, and advisor — so there's nothing to dig for.
See how it works →The booking in the wrong queue
A new advisor's first PNR goes in without their customer number and lands in someone else's book. Queue Zero surfaces the unassigned booking the same day — not weeks later as a payout dispute.
See how it works →Everything a large host agency needs to run clean
Beyond alerts and organization, Queue Zero covers the operational details that matter at scale.
Unused ticket reporting
Every unused and partially-used e-ticket tracked to its expiration, with exchange and refund paths ready to action.
Learn more →Tour segments as MCOs
Tour segments issued as Miscellaneous Charge Orders are recognized, linked to the package, and reconciled automatically.
Learn more →Reporting & analytics
Production, exception, and LOB-level reporting that stays current with GDS activity instead of last night's batch.
Learn more →Integrations
Sits natively alongside Sabre Red 360 and feeds clean, organized data into your back-office accounting platform.
Learn more →Security & compliance
Field-level access controls and a full audit trail on every touch to a PNR, ticket, or adjustment.
Learn more →Roles & permissions
Granular access by branch, LOB, or agent, so a corporate desk manager never sees another team's queue.
Learn more →Already running Sabre GDS + Agresso Central Command? See how they fit together.
Reissues caught the same day
Schedule changes, cancellations, and voids raise an alert the moment they hit the PNR — not at end-of-day batch, and not when the client calls.
Every desk works its own queue
Leisure, corporate, and groups each see only their own bookings, correctly sorted, from the moment a PNR is created.
Advisors see their book live
Independent advisors expect platform-grade visibility from their host. Give them their own bookings, alerts, and activity the day they book — not a monthly statement.
Month-end stops being archaeology
When bookings arrive in your back office already assigned, tagged, and current, closing the month is reconciliation — not an investigation.
See it on your own GDS activity
Tell us about your agency and we’ll set up a walkthrough with your real lines of business.